Privacy Policy

This Privacy Policy explains how Facezila Platforms ("Facezila", "we", "us", or "our") collects, uses, and shares information when you use our social networking website, applications, and related services (collectively, the "Service"). It also describes choices available to you. By using the Service, you acknowledge the practices described here.

1. Information you provide

We collect information you provide when you create or manage an account, including your name or display name, username, email address, phone number, date of birth, password, profile image, and any optional profile details. We also collect the content and information you choose to share, such as posts, replies, reposts, likes, messages, photos, videos, and information submitted through forms or support requests.

If you contact us, we receive the information and attachments you include in your communication. You are responsible for ensuring that information you submit is appropriate to share and that you have permission to share content about other people.

2. Information collected when you use the Service

When you access the Service, we may automatically collect device and log information, such as your IP address, browser and device type, operating system, language, referring page, access times, and how you interact with features. We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, understand service performance, and help protect accounts.

You can manage cookies through your browser or device settings. Some parts of the Service may not work properly if essential storage technologies are disabled.

3. Public and private activity

Information you publish to a public profile or public post may be visible to other users and may be copied, shared, or indexed outside the Service. Some activity, such as following accounts or interacting with posts, may also be visible depending on your account settings and the feature used. Private messages and restricted-audience content are intended for their recipients or selected audience, but recipients may copy or share them. Do not post information you expect to remain confidential in a public area.

Use the privacy and audience controls provided in your account to manage who can see your content where those controls are available.

4. How we use information

We use information to provide and operate the Service; create and maintain accounts; deliver posts, messages, and notifications; personalize settings and recommendations; respond to requests; monitor performance; troubleshoot issues; protect users and the Service from fraud, abuse, and security threats; enforce our terms and policies; and comply with legal obligations.

We may use aggregated or de-identified information for analytics, service improvement, and reporting. We do not use such information to identify you unless permitted by law.

5. How information may be shared

We may share information in these circumstances:

• With other users: according to the audience, profile, and privacy settings you choose, and as needed to deliver social features you use.
• With service providers: with providers that help us host, secure, maintain, analyze, or support the Service. They may process information only for the services they provide to us and subject to appropriate safeguards.
• For safety and legal reasons: when we reasonably believe disclosure is necessary to comply with law or legal process, enforce our policies, protect rights or safety, investigate abuse, or prevent harm.
• In a business transaction: if we are involved in a merger, financing, reorganization, acquisition, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
• With your direction: when you choose to connect a third-party service or otherwise ask us to share information.

We do not sell personal information for money. Where applicable law defines certain advertising or analytics disclosures as a "sale" or "sharing," we will honor the rights and choices required by that law.

6. Third-party services and links

The Service may contain links to websites or integrations operated by other organizations. Their privacy practices are governed by their own policies, not this one. Review those policies before providing information to a third party.

7. Retention and account deletion

We retain information for as long as reasonably necessary to provide the Service, maintain account and transaction records, meet legal requirements, resolve disputes, enforce agreements, and protect safety and security. Retention periods vary by the type of information and why it is needed.

You may request account deletion or removal of certain information through available account controls or by contacting us. Some information may remain in backups for a limited period or be retained where required or permitted by law. Content others have copied, reposted, or otherwise retained may not be removed from their control when you delete your account or original post.

8. Security

We use reasonable technical and organizational measures designed to protect information. No internet transmission or storage system can be guaranteed completely secure. Keep your password confidential, use a unique password, and notify us if you believe your account has been accessed without permission.

9. Children and age requirements

The Service is not intended for anyone who is below the minimum age permitted to use it under applicable law. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us information improperly, contact us so we can review and take appropriate action.

10. Your privacy rights and choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, or to object to or restrict certain processing. You may also be able to withdraw consent where processing relies on consent. To make a request, contact us using the Contact page. We may need to verify your identity and will respond as required by applicable law.

You can also update certain account details, manage notifications, and adjust audience or privacy settings through the controls available in the Service.

11. International processing

Your information may be processed or stored in countries other than the country where you live. Where required, we use appropriate safeguards for international transfers and handle information in accordance with applicable data protection laws.

12. Changes to this policy

We may update this Privacy Policy to reflect changes to the Service, our practices, or legal requirements. We will post the revised policy here and update the "Last updated" date. If a change requires additional notice under applicable law, we will provide it through the Service or another appropriate channel.

13. Contact us

For privacy questions or requests, please contact us through our Contact page. Please do not include passwords or other highly sensitive information in your message.